{"id":5309,"date":"2020-09-11T09:23:30","date_gmt":"2020-09-11T09:23:30","guid":{"rendered":"https:\/\/beta.bluetab.net\/nps\/"},"modified":"2020-09-28T14:26:09","modified_gmt":"2020-09-28T14:26:09","slug":"nps","status":"publish","type":"post","link":"https:\/\/bluetab.org\/en\/nps\/","title":{"rendered":"NPS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5309\" class=\"elementor elementor-5309\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-854e540 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"854e540\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e55bd9d\" data-id=\"e55bd9d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b716fb6 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b716fb6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-286d088\" data-id=\"286d088\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12f2377 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"12f2377\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">NPS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2087361 elementor-widget elementor-widget-text-editor\" data-id=\"2087361\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Project for the Customer Experience area of \u200b\u200ba Telco operator. Preparation and quantitative and qualitative analysis of customer surveys to determine the basic indicator of customer experience with the company and its services.<\/span><\/p><p><span style=\"font-weight: 400;\">The Bluetab Data Scientist team designed an automatism for the extraction and processing of the sample databases and the subsequent collection, processing and analysis of customer responses. For this, SPSS migrated to R and Python, Spider, database treatment in SQL was used in the first versions to continue with the preparation of the introduction of survey results carried out with AI.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8128163\" data-id=\"8128163\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dcf888 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"6dcf888\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/bluetab.org\/wp-content\/uploads\/2020\/09\/john-barkiple-l090ufwopai-unsplash-scaled.jpeg\" class=\"attachment-large size-large wp-image-4430\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52b3f8a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52b3f8a\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c35e36c\" data-id=\"c35e36c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10ce390 elementor-widget elementor-widget-text-editor\" data-id=\"10ce390\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSUCCESS STORIES\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55825d0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"55825d0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Project for the Customer Experience area of \u200b\u200ba Telco operator. Preparation and quantitative and qualitative analysis of customer surveys to determine the basic indicator of customer experience with the company and its services. The Bluetab Data Scientist team designed an automatism for the extraction and processing of the sample databases and the subsequent collection, processing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4430,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[605],"tags":[608],"class_list":{"0":"post-5309","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-casos-2","8":"tag-augmented-analytics-2","9":"entry"},"uagb_featured_image_src":{"full":["https:\/\/bluetab.org\/wp-content\/uploads\/2020\/09\/john-barkiple-l090ufwopai-unsplash.jpeg",5184,3456,true],"thumbnail":["https:\/\/bluetab.org\/wp-content\/uploads\/2020\/09\/john-barkiple-l090ufwopai-unsplash-scaled.jpeg",150,100,false],"medium":["https:\/\/bluetab.org\/wp-content\/uploads\/2020\/09\/john-barkiple-l090ufwopai-unsplash-scaled.jpeg",300,200,false],"medium_large":["https:\/\/bluetab.org\/wp-content\/uploads\/2020\/09\/john-barkiple-l090ufwopai-unsplash-scaled.jpeg",768,512,false],"large":["https:\/\/bluetab.org\/wp-content\/uploads\/2020\/09\/john-barkiple-l090ufwopai-unsplash-scaled.jpeg",1024,683,false],"1536x1536":["https:\/\/bluetab.org\/wp-content\/uploads\/2020\/09\/john-barkiple-l090ufwopai-unsplash-scaled.jpeg",1536,1024,false],"2048x2048":["https:\/\/bluetab.org\/wp-content\/uploads\/2020\/09\/john-barkiple-l090ufwopai-unsplash-scaled.jpeg",2048,1365,false],"sidebar-featured":["https:\/\/bluetab.org\/wp-content\/uploads\/2020\/09\/john-barkiple-l090ufwopai-unsplash-scaled.jpeg",75,50,false],"genesis-singular-images":["https:\/\/bluetab.org\/wp-content\/uploads\/2020\/09\/john-barkiple-l090ufwopai-unsplash-scaled.jpeg",702,468,false]},"uagb_author_info":{"display_name":"Bluetab","author_link":"https:\/\/bluetab.org\/en\/author\/user\/"},"uagb_comment_info":0,"uagb_excerpt":"Project for the Customer Experience area of \u200b\u200ba Telco operator. Preparation and quantitative and qualitative analysis of customer surveys to determine the basic indicator of customer experience with the company and its services. The Bluetab Data Scientist team designed an automatism for the extraction and processing of the sample databases and the subsequent collection, processing&hellip;","_links":{"self":[{"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/posts\/5309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/comments?post=5309"}],"version-history":[{"count":3,"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/posts\/5309\/revisions"}],"predecessor-version":[{"id":5334,"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/posts\/5309\/revisions\/5334"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/media\/4430"}],"wp:attachment":[{"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/media?parent=5309"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/categories?post=5309"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bluetab.org\/en\/wp-json\/wp\/v2\/tags?post=5309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}